These terms set out the rules that apply when you open an account with kt788 and use any part of our platform — including deposits via bKash, Upay or Bank Transfer, placing wagers, and accessing account history across devices. Access to and use of kt788 depends on your local law and the eligible regions where this service operates.
Account obligations
Transaction rules
bKash & Upay scope
Device access terms
POLICY POSTURE
How These Terms Apply to Your Account
By completing registration and using kt788, you confirm that you have read these terms and agree to be bound by them. These terms govern every action taken within your account — from funding it via bKash or Upay to reviewing your transaction records or contacting support. Where you fund your account using Bank Transfer, the same account-level rules apply; the payment route does not alter your obligations or ours. We may update these terms when our services, payment configurations or applicable requirements change. When we do, we post the revised version here with a noted effective date. Continuing to use the platform after an update means you accept the revised terms. If you disagree with any update, the right course is to stop using the service and contact us to close your account. Eligibility to use kt788 depends on your local law and the regions where this service is made available. We do not make representations about lawfulness in jurisdictions outside our configured eligible regions. You are responsible for confirming that access is permitted where you are located. Any account found to be operating outside eligible regions may be restricted in line with our review process.
bKash deposits covered
Upay transactions covered
Bank Transfer scope
Account-level obligations
WHAT IS COVERED
Scope of These Terms Across Account Areas
These terms do not apply equally to every aspect of what you encounter on kt788. Some areas — your account login, wallet transactions, and wagers — fall directly under this policy. Others, such as third-party payment processors or external links, operate under their own separate terms. The table below clarifies what is and is not within the scope of this policy.
Account Access
Registration, login, session management and account settings are fully within this policy's scope. Your obligations around keeping login credentials secure and your right to request account changes are governed here.
Transactions
All deposits and withdrawals processed through your kt788 wallet — whether via bKash, Upay or Bank Transfer — fall within this policy. Transaction records visible in your account history are subject to the terms set out here.
Site Content
Game content, odds, promotional notices and any text or media published on kt788's pages are covered by these terms regarding permitted use. You may not reproduce or redistribute site content without our written consent.
Third-Party Services
Payment processors, mobile wallet providers and external platforms linked from kt788 operate under their own terms. We are not responsible for third-party policies, and these terms do not override or supplement external provider agreements.
YOUR PRACTICAL RIGHTS
Actions Available to You Under This Policy
These terms are not only obligations — they also set out what you can reasonably expect from us and the steps you can take if something in your account does not look right. Your account dashboard shows your full transaction history, including all bKash, Upay and Bank Transfer records, organised by date and type. If you believe a record is incorrect, you can raise it through the support route listed on our contact page and we will investigate. You can also update personal details — such as your registered mobile number or email address — directly from the account settings section; some changes may require identity verification as part of our review process. If you want to close your account, contact our support team directly. We will process the request and confirm closure by the same channel you used to raise it. Throughout any query or request, we communicate in English and aim to keep the process straightforward without unnecessary back-and-forth.
Review Transaction Records
Your signed-in account area shows a full history of every deposit and withdrawal, including bKash and Upay entries. Check this section first before raising a dispute with support.
Correct Account Details
Go to account settings to update your registered mobile number, email or name. Changes that affect your payment wallet may trigger a verification step — follow the on-screen instructions shown there.
Raise a Policy Question
If any part of these terms is unclear or you believe they have been applied incorrectly to your account, contact us via the support route published on our contact page. Reference the specific section or transaction.
Request Account Closure
Contact our support team by live chat or email to close your account. We will confirm the closure through the same channel. Any remaining wallet balance will be processed in line with our standard withdrawal procedure.
CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about these terms, your account obligations or how a specific transaction is handled, the fastest path is through the support options published on our site. We do not publish contact details here that are not also visible in your account or on our contact page — use the routes shown there to ensure your query reaches the right team.
Live Chat
Open the live chat widget from any page while signed in. Use it to ask questions about account terms, transaction scope or policy changes. Keep your account ID ready to speed up the response.
Email Support
Send a written query to the support email listed on our contact page. Email works best for detailed questions about specific clauses, account closure requests or records of a prior exchange.
Account Help Page
The help section inside your signed-in account covers common questions about these terms, transaction rules and how to update account details. Check there first — many queries are answered without needing to contact support.
HOW WE HANDLE THIS
Our Approach to Policy, Data and Account Security
We built kt788's account and policy framework around the needs of a mobile-first Bangladesh audience. That means clear terms, visible transaction records and a straightforward process for raising concerns — without layers of jargon. Here is how we handle the key areas covered by these terms.
Data Handling
Information you provide during registration — including your mobile number linked to bKash or Upay — is stored and used only for account operations and the purposes described in our privacy policy. We do not share it with unrelated third parties.
Cookies and Session Data
We use cookies to keep your session active across devices and to remember account preferences. Continued use of kt788 after reviewing our cookie notice constitutes acceptance. You can manage cookie settings through your browser.
Account Security
You are responsible for keeping your login credentials secure. Do not share your password or account access with others. If you suspect unauthorised access, contact support immediately via live chat or email so we can act on your account.
Policy Retention and Updates
Previous versions of these terms are retained internally for reference. When we update this page, the effective date changes. We do not send individual notices for every revision — checking this page periodically keeps you current.
TERMS FAQ
Common Questions About These Terms
These are the questions we receive most often about account terms, policy scope and user rights at kt788. If your question is not covered here, use the support routes listed on our contact page.
Do these terms apply to bKash and Upay deposits?
Yes. Any transaction processed through your kt788 wallet — including bKash, Upay and Bank Transfer — falls within the scope of these terms. The payment method does not change your account obligations or ours. Records of all transactions are visible in your signed-in account history.
What happens if kt788 updates these terms?
We post the updated version here with a revised effective date. Continuing to use the platform after that date means you accept the changes. If you do not agree, contact support to close your account before the update takes effect. We do not send individual notifications for every revision.
Can I use kt788 from anywhere in Bangladesh?
Access depends on your local law and the eligible regions where this service operates. We do not make claims about lawfulness in all jurisdictions. You are responsible for confirming that using kt788 is permitted in your specific location before registering or continuing to use the account.
How do I correct a transaction record I think is wrong?
First check your account history in the signed-in dashboard — it shows every deposit and withdrawal by date and method. If the record still looks incorrect, contact support via live chat or email with the transaction reference and date. We will investigate and respond through the same channel.
How do I close my kt788 account?
Contact our support team via live chat or email to request account closure. We will confirm the request and close the account through the same channel you used. Any wallet balance remaining at closure will be handled through our standard withdrawal process before the account is deactivated.
Who is responsible if a third-party payment provider has an issue?
Third-party providers — including mobile wallet services like bKash and Upay — operate under their own terms and policies. kt788 is not responsible for outages, delays or policy decisions made by those providers. If an issue affects your account balance, contact our support team with the transaction details so we can review our side.